Solutions

Customer relationship management

Introducing Stawi CRM: Your All-in-One Solution for Building Lasting Customer Relationships.
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Streamline Your Business, Strengthen Customer Relationships in Kenya

Running a small or medium-sized business (SME) in Kenya is tough. You wear many hats, and keeping track of customers can be a challenge. But what if there was a way to simplify your processes, build stronger relationships with your clients, and close more deals?

That’s where STAWI CRM system comes in. STAWI CRM is like a digital toolbox for your business. It helps you centralize customer data, automate tasks, and gain valuable insights to grow your business.

Save Time & Effort

No more scrambling for information or chasing leads. STAWI CRM keeps everything organized, so you can focus on what matters most – your customers.

Improve Customer Satisfaction

Provide exceptional service by understanding your customers' needs and exceeding their expectations.

Boost Sales & Conversions

Turn leads into loyal customers with automated follow-ups, personalized communication, and a clear sales pipeline.

Gain Valuable Insights

Make data-driven decisions with reports and analytics that show you what's working and what's not.

Imagine?

  • Following up with leads instantly, even when you’re on the go
  • Sending personalized birthday or holiday greetings to your customers.
  • Identifying your most profitable customers and tailoring your marketing efforts.

STAWI CRM is an investment in the future of your Business in Kenya. Let us show you how it can help your business thrive.

Benefits of a Tailored CRM to your Business

A tailored Customer Relationship Management (CRM) system is like a finely tailored suit; it’s designed to fit your business perfectly. Here’s why having a CRM system customized to your business needs can be incredibly beneficial:

Improved Efficiency

  • Mobile-First Approach: Many Kenyan entrepreneurs operate on the go. STAWI CRM is a mobile-friendly solution that allows them to access and update customer data anytime, anywhere.
  • M-Pesa Integration: Seamless integration with M-Pesa, a popular mobile money platform, streamlines payment processing and simplifies financial management.
  • Automated Tasks: Automate repetitive tasks like sending follow-up emails or appointment reminders, freeing up valuable time to focus on strategic initiatives

    • Enhanced Customer Relationships

  • Personalized Communication: Segment your customer base and send targeted marketing campaigns or promotions based on their preferences and purchase history.
  • Local Support: Access customer support in Swahili or English for a more convenient and efficient experience.

    • Data-Driven Decisions

  • Customizable Dashboards: Track key performance indicators (KPIs) relevant to the Kenyan market, such as mobile money transactions or customer acquisition costs. Gain insights to optimize your sales and marketing strategies..
  • Compliance with Local Regulations: STAWI CRM adheres to Kenya data privacy regulations.

    • Cost-Effectiveness

    STAWI CRM is a tailored solution can be more affordable than generic systems, as they don't include unnecessary features irrelevant to the Kenyan market.

    Scalability

    As your business grows, a Kenyan-tailored STAWI CRM can scale with you, accommodating your evolving needs.

    Increased Sales & Revenue

    By improving efficiency, strengthening customer relationships, and making data-driven decisions, your business can experience a significant boost in sales and revenue.

    What clients say about our CRM

    "Since implementing Stawi's CRM, our team's efficiency has skyrocketed. We can now easily track customer interactions, manage leads, and streamline our sales process all in one place. It's saved us countless hours of manual work!"
    Amanda ParksNetwork Manager, Healthcare Organization
    Amanda Parks
    "The personalized approach enabled by [Your Company's] CRM has truly elevated our customer relationships. With detailed insights into their preferences and behaviors, we're able to tailor our communication and offerings, resulting in happier, more loyal customers."
    John LabkinsPartner & CEO, Telecommunication Company
    John Labkins
    "One of the things we love most about [Your Company's] CRM is how seamlessly it integrates with our existing tools and systems. Whether it's our email marketing platform or accounting software, everything works together smoothly, eliminating data silos and ensuring consistency."
    Daniel LegranteCIO, Restaurant Product Supplier
    Daniel Legrante
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    Contact us

    Experience seamless success with our complete solutions.

    We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

    Call us at: 254715235119
    Your benefits:
    • Client-oriented
    • Independent
    • Competent
    • Results-driven
    • Problem-solving
    • Transparent
    What happens next?
    1

    We Schedule a call at your convenience 

    2

    We do a discovery and consulting meting 

    3

    We prepare a proposal 

    Schedule a Free Consultation